FanSpot Reporting & Appeals Policy Effective Date: June 13, 2026 Last Updated: June 13, 2026 Registered Government Name: FanSpot Operator: Martin Pevec acting as FanSpot Contact Email: legal@fanspot.me This Reporting & Appeals Policy explains how users, creators, fans, rights owners, and other affected parties can report content, accounts, messages, creator pages, store listings, purchases, copyright issues, safety concerns, payment concerns, adult-content concerns, AI-content concerns, impersonation, harassment, stolen content, and other violations on FanSpot. This Policy also explains how FanSpot reviews reports, prioritizes reports, takes action, communicates decisions, handles takedowns, preserves records, restricts accounts, freezes payouts, and reviews appeals. This Policy is part of the FanSpot Terms of Service, Creator Agreement, Community Guidelines and Content Policy, Adult Content, Age Verification & Consent Policy, AI Creator Policy, Payments, Payouts, Refunds & Chargebacks Policy, Privacy Policy, and Copyright / DMCA / IP Policy. By using FanSpot, submitting a report, responding to a report, appealing a decision, or continuing to use FanSpot after a report decision, you agree to this Policy. 1. Purpose of This Policy FanSpot allows creators and fans to interact, purchase content, sell digital products, subscribe to creators, use creator tools, and participate in creator communities. Because money, identity, private content, creator ownership, user safety, AI content, and age-restricted content may be involved, FanSpot needs a clear reporting process. The purpose of this Policy is to give users a clear way to report problems, explain what can be reported, explain how reports are reviewed, explain how FanSpot prioritizes urgent issues, explain what information users should provide, explain possible outcomes after a report, explain how takedowns may work, explain how creator payouts may be affected, explain how appeals may be submitted, and protect users, creators, fans, payment systems, and platform trust. FanSpot takes reports seriously, but submitting a report does not guarantee that FanSpot will take the exact action requested. 2. What Can Be Reported Users may report posts, creator profiles, fan accounts, creator accounts, comments, messages, store listings, digital products, subscription pages, paid posts, locked content, tips or payment activity, custom orders if enabled, commissions if enabled, AI creator content, adult-content areas if active, copyright or intellectual-property concerns, stolen content, impersonation, harassment, fraud, scams, payment abuse, privacy violations, and any other content or conduct that may violate FanSpot policies. 3. Report Categories FanSpot may allow reports under categories such as illegal content, minor-safety concern, non-consensual content concern, stolen content, copyright or intellectual-property violation, impersonation, real-person likeness misuse, AI disclosure issue, AI impersonation, adult-content policy violation if applicable, missing consent concern, harassment or abuse, threats, doxxing or private information exposure, spam, scam or fraud, misleading listing, failed delivery, payment issue, refund concern, chargeback or dispute concern, prohibited content, mislabeling, age-restricted access concern, and other policy violation. FanSpot may update report categories at any time. 4. How to Submit a Report Users may submit a report through FanSpot’s in-platform report button if available, FanSpot support tools if available, or email to legal@fanspot.me. If a report involves urgent safety, illegal content, suspected exploitation, suspected minor-related prohibited content, non-consensual content, stolen content, impersonation, fraud, payment abuse, or private information exposure, users should include as much detail as possible. 5. What to Include in a Report A strong report should include your FanSpot username if you have one, your account email if you have an account, the username of the reported account, the URL or location of the reported content, the type of content being reported, the reason for the report, a clear explanation of the issue, screenshots, links, files, receipts, or other evidence if available, transaction ID, order ID, or subscription details if payment is involved, whether you are the person affected, the rights owner, an authorized representative, a fan, a creator, or another reporter, whether the issue is urgent, whether you have already contacted the creator, fan, payment provider, or another party, and any additional context that may help FanSpot review the issue. Users should not submit false information. Users should not submit unnecessary sensitive information. Users should not send illegal material through ordinary email unless FanSpot specifically instructs a safer process. If a report involves highly sensitive material, the reporter should provide links, account names, descriptions, timestamps, or other locating information rather than unnecessarily redistributing the material. 6. Report Email Template Users may use this format when emailing FanSpot. Subject: FanSpot Report — [Short Issue Summary] To: legal@fanspot.me Message: I am submitting a report about content, an account, a purchase, or activity on FanSpot. 1. My name or username is: [Insert] 2. My account email is: [Insert, if applicable] 3. I am reporting: [Creator / Fan / Post / Message / Store Listing / Product / Purchase / Other] 4. Reported username or account: [Insert] 5. Content URL or location: [Insert] 6. Report category: [Insert] 7. Description of the issue: [Explain clearly] 8. Why I believe this violates FanSpot policy: [Explain] 9. Evidence or supporting information: [Insert links, screenshots, receipts, or explanation] 10. Is this urgent? [Yes / No] 11. Has anyone been contacted about this already? [Explain] 12. My electronic signature is: [Type Full Name] 7. Reports Involving Immediate Danger FanSpot is not an emergency service. If a situation involves immediate danger, an active threat, urgent physical safety risk, or an emergency, users should contact local emergency services first. After contacting appropriate emergency services, users may also report the issue to FanSpot at legal@fanspot.me so FanSpot can review the related account, content, messages, payments, or platform activity. 8. Report Intake Process When FanSpot receives a report, FanSpot may record the report, assign an internal report ID, identify the reported content or account, identify the report category, determine priority level, check whether the report involves payment activity, check whether the report involves a creator account, check whether the report involves age-restricted content, check whether the report involves AI content, check whether the report involves copyright or stolen content, check whether the report involves urgent safety concerns, check whether temporary action is needed, assign the report for review, and request more information if needed. FanSpot may close reports that are incomplete, impossible to verify, abusive, duplicative, irrelevant, or unrelated to FanSpot. 9. Report Priority Levels FanSpot may prioritize reports based on severity, urgency, safety risk, legal risk, payment risk, user harm, creator harm, and platform impact. 10. Priority 1 — Emergency or Severe Risk Priority 1 reports involve the most urgent concerns. Examples include suspected illegal content, suspected minor-safety issue, suspected non-consensual content, suspected exploitation, coercion, trafficking, or blackmail, serious threats or urgent safety concerns, major payment fraud, large-scale chargeback activity, security breach, compromised account creating immediate risk, stolen adult content if adult content is active, urgent legal notice, and any issue FanSpot determines may cause serious harm. Priority 1 Process For Priority 1 reports, FanSpot may immediately hide or restrict reported content, temporarily suspend or restrict the reported account, freeze related creator payouts, disable purchases connected to the issue, preserve records, escalate internally, route age-restricted material to an eligible adult compliance reviewer where applicable, escalate externally where required or appropriate, notify affected users when appropriate, and take final enforcement action after review. FanSpot may take emergency action before fully completing an investigation. 11. Priority 2 — Serious Risk Priority 2 reports involve serious issues that may not require emergency action but still require careful review. Examples include stolen content, copyright complaints, creator ownership disputes, impersonation, AI likeness misuse, harassment, threatening messages, misleading paid listings, creator failed delivery, repeated refund complaints, suspicious transaction activity, creator verification concerns, consent concerns, adult-content labeling concerns if applicable, and repeat policy violations. Priority 2 Process For Priority 2 reports, FanSpot may review the report, request more information, temporarily hide content if credible risk exists, restrict messages, comments, purchases, or store access if needed, freeze payouts if payment risk exists, ask the reported user or creator for a response, review account history, review transaction history if payment is involved, apply enforcement based on findings, and notify users where appropriate. 12. Priority 3 — Standard Policy Reports Priority 3 reports involve normal policy issues. Examples include spam, mislabeling, incorrect category, minor abusive comment, low-level misleading profile issue, missing AI label without serious harm, low-risk user dispute, minor store listing issue, and non-severe community guideline violation. Priority 3 Process For Priority 3 reports, FanSpot may review the reported item, correct labels or categories if needed, warn the user, require edits, remove content if needed, restrict features if repeated, log the action, and escalate if new facts show higher risk. 13. Priority 4 — Minor or Quality Reports Priority 4 reports involve lower-risk issues. Examples include broken links, formatting problems, duplicate low-risk content, general feedback, confusing profile information, and non-urgent support concerns. Priority 4 Process For Priority 4 reports, FanSpot may review when available, route to support, route to product improvement, request more information, and close the report if no policy issue exists. 14. Temporary Restrictions During Review FanSpot may temporarily restrict content, accounts, purchases, messages, store listings, subscriptions, or payouts while a report is under review. Temporary restrictions may be used when the report appears credible, the content may cause harm, the issue involves payment risk, the issue involves stolen content, the issue involves consent, the issue involves age-restricted content, the issue involves AI impersonation, the issue involves harassment or threats, the account may continue harmful activity, or FanSpot needs more information before making a final decision. Temporary restriction does not always mean a final violation has been found. 15. What FanSpot Reviews Depending on the report, FanSpot may review reported content, reported account, account history, creator verification status, creator category, AI disclosure status, age-restricted approval status if applicable, store listings, product descriptions, purchase history, refund history, chargeback history, message history relevant to the report, comment history relevant to the report, payout status, prior reports, prior enforcement actions, evidence submitted by the reporter, evidence submitted by the reported user, and applicable FanSpot policies. FanSpot will review only what it determines is necessary for the report. 16. Possible Report Outcomes After review, FanSpot may decide no violation found, no violation found but user education needed, more information required, content label corrected, content category corrected, content hidden, content removed, store listing removed, comment removed, message restriction applied, purchase restriction applied, subscription paused or cancelled, creator warning issued, fan warning issued, account feature restriction applied, creator monetization restricted, payout held, rolling reserve applied, refund reviewed, refund issued, chargeback response prepared, creator verification required, age verification required, AI disclosure required, account temporarily suspended, creator access removed, account terminated, permanent ban applied, report escalated, or case closed. FanSpot may combine multiple actions. 17. Content Takedown Process FanSpot may remove or restrict content when it violates FanSpot policies, violates law, appears stolen, infringes intellectual-property rights, consent is missing or disputed, age verification is missing or disputed, creator verification fails, it involves impersonation, it involves AI likeness misuse, it is misleading, it creates payment risk, it creates safety risk, it violates age-restricted rules if applicable, it violates payment partner requirements, or FanSpot determines removal is needed to protect users or platform trust. When content is removed, FanSpot may also review related purchases, subscriptions, refunds, chargebacks, and creator payouts. 18. Payout Holds Connected to Reports FanSpot may hold, delay, freeze, reserve, reduce, or offset creator payouts when a report creates payment, legal, safety, or platform risk. Payout holds may be applied for reports involving stolen content, copyright complaints, consent disputes, adult-content concerns if applicable, AI likeness concerns, impersonation, fraud, chargebacks, refund spikes, misleading listings, failed delivery, custom order disputes, creator verification issues, tax or banking issues, serious policy violations, account suspension, legal complaints, and payment partner concerns. A payout hold may remain until FanSpot determines the issue is resolved. 19. Reports Involving Copyright or IP Copyright, trademark, stolen content, leaked content, creator ownership, and likeness complaints may be handled under FanSpot’s Copyright / DMCA / IP Policy. A copyright or IP report should include rights owner name, authorized representative name if applicable, contact email, description of the protected work, proof or source of the original work, FanSpot content URL or location, statement that the complaint is accurate, statement that the reporter owns the rights or is authorized to act for the owner, and electronic signature. FanSpot may remove or restrict content after receiving a credible IP complaint. 20. Reports Involving Stolen Content Users may report stolen content to legal@fanspot.me or through in-platform tools. A stolen content report should include original content source, FanSpot content URL, creator username, proof of ownership or authorization, screenshot or file evidence if available, date the original content was created or posted if known, and explanation of why the content is unauthorized. FanSpot may hide content and freeze related payouts while reviewing stolen content claims. 21. Reports Involving Fan Leaks or Reposts Creators may report fans or external accounts that leak, repost, resell, or redistribute FanSpot content. A fan leak report should include FanSpot content involved, original creator username, external link or location where content was leaked if available, fan username if known, screenshots or evidence, and whether the leaked content was paid, subscription-only, store content, custom order content, or private message content. FanSpot may restrict fan accounts, deny refunds, preserve records, cancel subscriptions, block purchases, and assist with takedown review where appropriate. 22. Reports Involving Impersonation Users may report accounts that appear to impersonate a creator, fan, public figure, private person, company, brand, FanSpot representative, real person through AI-generated content, or creator through confusing names, images, links, or branding. An impersonation report should include reported account, person or brand being impersonated, explanation of the impersonation, proof of identity or authority if available, screenshots or links, and any financial or safety harm involved. FanSpot may require identity proof before acting on some impersonation reports. 23. Reports Involving AI Content Users may report AI content for missing AI disclosure, AI impersonation, unauthorized real-person likeness use, misleading AI identity, non-consensual AI content, prohibited adult AI content, prohibited minor-related AI content, AI store listing deception, AI messaging deception, and copyright or source-material concerns. FanSpot may require AI creators to update labels, add badges, remove content, provide proof of permission, or complete additional verification. 24. Reports Involving Adult Content If FanSpot enables age-restricted content, users may report adult-content concerns. Reports may involve age access concerns, creator age verification concerns, consent concerns, missing labels, public preview issues, discovery suppression issues, prohibited content, unauthorized likeness use, stolen content, AI adult-content violations, and payment or payout risk connected to adult content. Age-restricted content reports may be reviewed only by eligible adult compliance reviewers or qualified reviewers authorized by FanSpot. FanSpot may hide content and freeze payouts while the review is pending. 25. Reports Involving Harassment or Abuse Users may report harassment or abuse involving threats, repeated unwanted messages, doxxing, private information exposure, retaliation after a report, retaliation after a refund request, creator harassment by fans, fan harassment by creators, pressure tactics, blackmail, targeted abuse, coordinated harassment, and off-platform abuse connected to FanSpot. FanSpot may restrict messages, comments, purchases, creator tools, or accounts. 26. Reports Involving Payments Users may report payment concerns, including unauthorized transaction, duplicate charge, failed payment, subscription renewal issue, cancellation issue, refund concern, chargeback concern, misleading paid listing, failed digital product delivery, failed custom order if enabled, suspicious transaction, creator payout concern, fan purchase abuse, and payment fraud. FanSpot may review transaction records, access logs, subscription status, refund history, chargeback history, creator account status, and fan account status. 27. Reports Involving Privacy Users may report privacy issues involving private information posted without permission, doxxing, unauthorized use of private images, exposure of account information, exposure of payment or billing information, exposure of tax or banking information, account compromise, unauthorized access, misuse of fan information by a creator, and misuse of creator information by a fan. FanSpot may restrict content, preserve records, require account security steps, or escalate privacy issues internally. 28. Reports Involving Creator Verification Users may report concerns that a creator is not who they claim to be, is using false identity information, is impersonating someone, is not properly verified, is misrepresenting AI status, is misrepresenting age-restricted approval, is using another person’s content, is using another person’s likeness, or is evading prior enforcement. FanSpot may require creator re-verification or restrict creator features during review. 29. User Cooperation FanSpot may ask reporters, creators, fans, or affected parties to provide more information. Users should respond honestly and promptly. Failure to respond may limit FanSpot’s ability to review a report. Creators who fail to cooperate with serious reports may face account restrictions, payout holds, or termination. 30. Confidentiality of Reports FanSpot may keep reporter identity confidential where appropriate. FanSpot may disclose some report details if needed to review the report, notify the reported user, request a response, comply with legal obligations, handle payment disputes, process copyright complaints, investigate fraud, protect safety, or enforce FanSpot policies. FanSpot may avoid sharing sensitive report details where disclosure could create safety, privacy, retaliation, fraud, or investigation risk. 31. Anonymous Reports FanSpot may allow anonymous or limited-information reports. Anonymous reports may still be reviewed, especially if they involve serious safety, illegal content, stolen content, exploitation, consent, age-restricted access, or platform risk. However, anonymous reports may be harder to verify. FanSpot may close anonymous reports if there is not enough information to locate or evaluate the issue. 32. False or Abusive Reports Users must not submit false, misleading, abusive, spammy, malicious, or bad-faith reports. Abusive reporting includes filing false claims, reporting competitors without a good-faith reason, reporting creators to harass them, filing repeated reports about the same issue after review is complete, submitting fake copyright complaints, submitting fake impersonation claims, submitting fake payment claims, using reports to pressure another user, using reports to retaliate, and coordinating mass false reports. FanSpot may restrict accounts that abuse the reporting system. 33. User Notification After Reports FanSpot may notify the reporter that a report was received. FanSpot may also notify the reporter when a case is closed or action is taken, but FanSpot may not disclose every detail. FanSpot may limit details because of privacy, safety, legal risk, payment risk, security, internal review methods, protection of other users, and ongoing investigations. FanSpot may notify the reported user if action is taken, unless notice would create risk. 34. Report Decision Notices If FanSpot takes action, the notice may include account involved, content involved, policy area, action taken, whether appeal is available, next steps, and contact email. FanSpot is not required to provide full internal evidence, reporter identity, investigation methods, or private user information. 35. Appeal Rights Users and creators may appeal certain FanSpot decisions. Appealable decisions may include content removal, store listing removal, account warning, feature restriction, creator restriction, payout hold, subscription restriction, purchase restriction, account suspension, creator removal, and account termination if FanSpot allows appeal for the case. Some decisions may not be appealable, especially where the issue involves severe safety risk, illegal content, payment partner requirements, failed verification, serious fraud, repeated abuse, or urgent platform risk. 36. How to Submit an Appeal Appeals should be submitted to legal@fanspot.me unless FanSpot provides another appeal tool. An appeal should include your FanSpot username, your account email, the decision being appealed, the content, account, transaction, report, or payout involved, why you believe the decision was incorrect, any supporting evidence, any corrective action already taken, and your electronic signature. 37. Appeal Email Template Subject: FanSpot Appeal — [Decision or Case Summary] To: legal@fanspot.me Message: I am appealing a FanSpot decision. 1. My FanSpot username is: [Insert] 2. My account email is: [Insert] 3. The decision I am appealing is: [Insert] 4. Content, account, transaction, or case involved: [Insert] 5. I believe the decision should be changed because: [Explain] 6. Supporting information or evidence: [Insert] 7. Corrective action I have taken, if any: [Insert] 8. My electronic signature is: [Type Full Name] 38. Appeal Review Process When FanSpot receives an appeal, FanSpot may confirm the appeal relates to an actual decision, confirm whether the decision is appealable, assign an internal appeal review, review the original report, review the original evidence, review the original decision, review the user’s appeal explanation, request more information if needed, decide whether to uphold, modify, or reverse the decision, notify the user where appropriate, and log the appeal result. Appeals may be reviewed by the same internal operator or by a separate reviewer where FanSpot determines that separate review is appropriate. 39. Appeal Outcomes FanSpot may decide to uphold the original decision, reverse the original decision, modify the original decision, restore content, restore content with labels or restrictions, reduce a restriction, remove a warning, release a payout hold, convert a payout hold into a rolling reserve, keep content removed, keep the account restricted, keep the account suspended, keep the account terminated, request additional verification, request proof of ownership or consent, escalate the case for further review, or close the appeal. Submitting an appeal does not automatically restore content, account access, creator status, payment access, purchases, subscriptions, or payouts. 40. Appeals Involving Payout Holds If a creator appeals a payout hold, FanSpot may review creator verification status, tax setup, payout setup, transaction history, refund history, chargeback history, report history, stolen content claims, consent disputes, IP complaints, adult-content concerns if applicable, AI-content concerns, payment partner requirements, account standing, and risk level. Possible outcomes include hold released, hold continued, partial payout released, rolling reserve applied, additional documents requested, creator features restricted, and account suspended or terminated. 41. Appeals Involving Copyright or IP Appeals involving copyright, stolen content, trademark, likeness, or ownership may be handled under the Copyright / DMCA / IP Policy. FanSpot may require proof of ownership, permission, license, release, authorization, or identity. FanSpot may keep content removed if the dispute remains unresolved or if the content creates platform risk. 42. Appeals Involving Adult Content If FanSpot enables age-restricted content, appeals involving adult-content decisions may require eligible adult compliance review. FanSpot may keep content restricted during appeal. Appeals involving suspected minor-related prohibited content, non-consensual content, missing consent records, missing age records, illegal content, or serious adult-content risk may be denied or escalated without restoration. 43. Appeals Involving AI Content Appeals involving AI content may require updated AI disclosure, proof that the account is not impersonating a real person, proof of permission for any real-person likeness, confirmation that the content does not violate FanSpot’s AI rules, confirmation that age-restricted AI rules are followed if applicable, and corrected labels, badges, or profile language. FanSpot may restore AI content only if the AI issue is resolved. 44. Repeat Appeals and Final Decisions FanSpot may refuse repeat appeals if the issue was already reviewed, no new information is provided, the appeal is abusive, the appeal is spam, the account is using appeals to delay enforcement, the decision is final, or the violation is severe. FanSpot may mark certain cases as final. 45. Retaliation Is Prohibited Users must not retaliate against someone for submitting a report or appeal. Retaliation includes harassment, threats, doxxing, false reports, public targeting, off-platform intimidation, payment abuse, chargeback abuse, coordinated harassment, and account attacks. FanSpot may restrict, suspend, or terminate accounts involved in retaliation. 46. Record Preservation FanSpot may preserve records related to reports and appeals. Records may include reports, appeals, usernames, account IDs, content IDs, URLs, transaction IDs, payout IDs, refund IDs, chargeback IDs, screenshots or files submitted by users, moderator notes, user communications, enforcement actions, verification status, consent status if applicable, AI disclosure status if applicable, adult-content status if applicable, account history, and audit logs. FanSpot may keep records for legal, safety, tax, accounting, fraud-prevention, payment, moderation, and platform-protection purposes. 47. No Guarantee of Action FanSpot may decide that a report does not violate policy. FanSpot may also decide that no action is needed, that more information is required, or that action should be limited. FanSpot is not required to take the action requested by the reporter. FanSpot may take action different from what the reporter requested. 48. Changes to This Policy FanSpot may update this Policy at any time. FanSpot may notify users by posting the updated Policy, updating the “Last Updated” date, sending an email, showing an in-platform notice, or using another reasonable method. Continued use of FanSpot after this Policy is updated means the user accepts the updated Policy. 49. Contact For reports, appeals, takedown requests, safety concerns, content complaints, creator disputes, payment issues, copyright complaints, impersonation reports, AI concerns, adult-content concerns, or legal notices, contact: FanSpot Registered Government Name: FanSpot Operated by Martin Pevec acting as FanSpot Email: legal@fanspot.me